How to Create an Effective Workplace Mental Health Strategy in the UK?

In the ever-evolving world of work, businesses are increasingly becoming aware of the need to foster the mental wellbeing of their employees. High levels of stress and burnout are not uncommon in the workplace, and these can have significant negative impacts on staff morale, productivity, and overall business performance. Creating an effective mental health strategy is therefore not just compassionate, it is smart business sense. In this article, we will guide you through the steps to create a strategy that is tailored to the needs of your organisation.

Understand the Importance of Mental Health in the Workplace

Before delving into creating a mental health strategy for your workplace, it’s pivotal to understand why it’s important. A healthy workplace is more than just a physical space; it’s a supportive environment where employees can thrive both personally and professionally.

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A mentally healthy workplace is one which minimises work-related stress, supports people with mental health conditions, and encourages good mental health for all staff. Problems with mental health are common, affecting one in four people at some point in their lives. Employees are no exception. Yet despite being so widespread, mental health is often overlooked in the workplace.

Employers have a duty of care to their staff, which includes taking steps to safeguard their mental health. By addressing mental health in the workplace, employers can reduce absenteeism, improve productivity and staff morale, and create a workplace culture where staff feel valued and cared for. This is not only ethically right but also makes good business sense.

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Create a Mental Health Policy

The foundation for any mental health strategy is a comprehensive mental health policy. This document sets out the employer’s commitment to supporting staff mental wellbeing, the measures in place to achieve this, and the responsibilities of different members of the organisation.

The policy should be tailored to the specific needs and context of your organisation. This might mean consulting with employees, union representatives, or professional bodies to ensure the policy is relevant and effective.

In the policy, clearly outline what is expected from managers, what resources are available for employees, and how concerns about mental health will be handled. Transparency is key. Everyone in the organisation should know what is in place to support their mental health and how they can access these resources.

Train Managers and Supervisors

Managers and supervisors play a pivotal role in facilitating a mentally healthy workplace. They are often the first point of contact for staff experiencing mental health problems and can set the tone for how mental health is viewed within the organisation.

Investing in mental health training for managers will equip them with the knowledge and skills to support their team members effectively. This training should cover an understanding of mental health conditions, how to recognise signs of distress, how to have conversations about mental health, and how to guide employees towards appropriate support.

Training should not be a one-off event. Regular refresher courses and updates will help keep managers’ knowledge up-to-date and underline the organisation’s commitment to mental health.

Implement Supportive Measures and Services

A successful mental health strategy requires the implementation of supportive measures and services. This could include things like offering flexible working arrangements, providing access to counselling services, or facilitating peer support groups.

The specific measures and services you choose to implement will depend on the needs of your employees and the nature of your workplace. For example, if your workforce is predominantly remote, you might focus on digital mental health resources.

Remember, it’s essential to communicate these measures and services to your staff clearly and regularly. Regularly inform them of the support available and how they can access it.

Foster a Supportive Workplace Culture

Creating a supportive workplace culture is integral to promoting good mental health. A culture that encourages openness and discourse around mental health can help to dispel stigma, encourage early help-seeking, and support recovery.

Involve employees in decision-making processes, encourage teamwork and collaboration, recognise and reward employees’ achievements, and provide opportunities for professional development. These steps can promote a sense of belonging and value among staff, contributing to their mental wellbeing.

Promoting a supportive culture requires continuous effort and commitment from all levels of the organisation. It is not something that can be achieved overnight. However, with patience and persistence, it is possible to create a workplace culture that truly supports mental health.

Encourage Open Communication and Regular Check-ins

To have an effective mental health strategy, it’s crucial to promote open communication within the organisation. Encouraging employees to express their concerns, worries, or suggestions related to mental health can help in eliminating the stigma associated with mental health issues. A culture of open communication allows employees to feel comfortable seeking help when faced with mental health problems.

Regular check-ins between managers and employees further enhance open communication. These could be formal meetings or informal catch-ups, allowing managers to keep in touch with their team’s mental wellbeing. Regular check-ins can help identify any issues early and provide support before the situation escalates.

Employees should feel safe discussing their mental health with their managers without fear of judgement or reprisal. By fostering this environment, you show your workforce that their mental wellbeing matters to the organisation and that it’s okay to seek help when needed.

Moreover, promoting open communication involves providing employees with information about mental health, including the signs and symptoms of poor mental health. Raising awareness about mental health issues can help employees recognise when they or their colleagues might be struggling and need support.

Reasonable Adjustments in the Workplace

An effective mental health strategy also involves making reasonable adjustments in the workplace. This step is particularly important in supporting employees with mental health problems and ensuring that they can work productively and comfortably.

Reasonable adjustments refer to changes or modifications in the work environment that enable employees with mental health issues to perform their tasks effectively. These adjustments can range from flexible working hours, changes in duties or workloads, providing additional support or resources, to physical alterations in the workplace.

Although implementing reasonable adjustments may require additional resources, the long-term benefits are substantial. It promotes inclusivity and equality in the workplace, reduces work stress and absenteeism, and increases productivity and morale.

Remember, what counts as a ‘reasonable adjustment’ can vary considerably from one individual to another, depending on their specific needs and circumstances. Employers should therefore work closely with the employee in question to establish what adjustments will be most beneficial and feasible to implement.


Creating an effective workplace mental health strategy is a multifaceted process that requires a deep understanding of mental health, a commitment to supporting employees, and the implementation of practical measures. It’s about fostering a supportive work culture where employees feel comfortable discussing mental health issues, seeking help when needed, and knowing that their employer is there to support them.

In the UK, with mental health problems being a common occurrence, implementing a mental health strategy is not just ethically right but also a smart business decision. It can help in reducing absenteeism, improving productivity, and enhancing staff morale.

Remember, mental health is as important as physical health. By making mental health a priority in the workplace, you contribute to creating a healthier and more productive workforce. In the end, a mentally healthy workplace is beneficial for everyone – the employees, the managers, and the organisation as a whole.

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